Shipping policy

We at KENNEDY aim to dispatch all of our orders within 7 working days.

If you require a shorter delivery period then please contact us at hello@kennedy-design.net and we will do our best to accommodate.


UK ORDERS

We offer a variety of postage options for the UK, ranging from second class to tracked 24.

If a signature is required on delivery and you are not in when delivery is attempted, a card will be left and your order will be taken back to the post office. You can make arrangements with Royal Mail for collection or re-delivery.

Should you miss the 14 day collection period from your local sorting office it will be the liability of the customer and not KENNEDY.

These items will only be liable for store credit or a second postage fee will have to be payed for the item to be re-sent.

 

INTERNATIONAL ORDERS

We ship worldwide. 

All International orders are sent via Royal Mail International Tracked & Signed, or International Tracked. 

Both services aim to deliver from the UK within 7-10 working days.

 

EXPRESS SHIPPING

If you need your package by a specific date for a special event please email hello@kennedy-design.net to arrange. Please note there will be an additional fee.

We can use DHL or Royal Mail Special Delivery (UK) and MyHermes for an express 3 day service (International). 

Please also check with customer care beforehand that the item is in stock or that we can produce it in the time frame.

 

DUTIES AND TAXES

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. We have no control over these charges and you should contact your countries customs department for information.

We declare all items at their full price and will not alter this amount to decrease international custom fees. Please do not ask, we will decline.
 
If you refuse your parcel from KENNEDY then you are responsible for the shipping charges, any import fees that are incurred on the package, and the cost of returning the package to KENNEDY.

Please note that since the UK is no longer part of Europe, countries within this area will now be subject to customs fees.